It’s both amusing and frustrating seeing so many on the Fediverse “discover” how hard moderation and safety is at any scale. Of how terrible humans are to one another. Of how there’s often conflicting priorities and goals. Differing, but valid, goals.

There’s no easy path, but not sure “volunteers” is a non-exploitive path.

I don’t envy anyone this, and I don’t say this as a dunk on people. It’s admirable to try and solve this problem, but it cannot be overestimated. I’m not even sure that there’s an “adequate” solution possible with the federated architecture if your goal is to create a safe network for everyone.

One can start with audience control and reply control. These are no-brainers and that takes care of over 95% of the problem. The rest is just mopping up that last ~5% that slip through the cracks via 3rd-party federation - such as public groups.

But this does tend to reduce enragement engagement by total strangers dramatically - and if your product goals rely on ever-increasing MAUs, this probably isn't going to make it into the next sprint. Or the one after that.